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ViaCAD 10 immediately crashes on OS X 10.13 - ViaCAD 10 immediately crashes on OS X 10.13

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Guest		#1 Posted : Saturday, September 9, 2017 5:52:44 PM(UTC)
Rank: Guest Joined: 8/27/2014(UTC) Posts: 394 Was thanked: 13 time(s) in 12 post(s)		I have been successfully running ViaCAD 2D/3D Pro 8 on my Mac with OS X 10.13, and just installed v10. V10 either never opens, or immediately crashes once it opens. Why won't this run? Without pasting the entire error report, this is the part that looked somewhat important ("Exceptions" towards bottom): Process: ViaCAD 2D3D 10 [793] Path: /Applications/ViaCAD 2D3D 10.app/Contents/MacOS/ViaCAD 2D3D 10 Identifier: com.encore.viacad2D3Dv10esd Version: 10.0.0 (1316) Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: ViaCAD 2D3D 10 [793] User ID: 503 Date/Time: 2017-09-09 16:49:49.404 -0700 OS Version: Mac OS X 10.13 (17A360a) Report Version: 12 Anonymous UUID: 426B9733-0051-DEF3-2D64-224B7E10B748 Time Awake Since Boot: 610 seconds System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_PROTECTION_FAILURE at 0x00007ffeef3ffe30 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0]

Tim Olson		#2 Posted : Saturday, September 9, 2017 9:44:13 PM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,450 Was thanked: 508 time(s) in 354 post(s)		Because Apple has changed the way the OS behaves in 10.13 that is not compatible with ViaCAD or Shark, specifically some of the event handling processing. We've made some changes to event handling in the current beta build should work on 10.13. A service pack is coming out shortly for all V10 products. Tim Edited by user Saturday, September 9, 2017 10:25:33 PM(UTC) \| Reason: Not specified
		Tim Olson IMSI Design/Encore


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jgdeschamps		#3 Posted : Wednesday, September 27, 2017 12:05:22 PM(UTC)
Rank: Guest Joined: 9/27/2017(UTC) Posts: 2		Any news regarding a release date for the service pack? I cannot use ViaCAD under macOS High Sierra...


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Tim Olson		#4 Posted : Wednesday, September 27, 2017 2:20:38 PM(UTC)
Rank: Senior Member Joined: 2/2/2007(UTC) Posts: 5,450 Was thanked: 508 time(s) in 354 post(s)		Yes, Encore just released the service pack which also now supports 10.13. See this post. http://forum.punchcad.com/default.aspx?g=posts&t=8919#post33568 Tim
		Tim Olson IMSI Design/Encore


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jgdeschamps		#5 Posted : Wednesday, September 27, 2017 2:40:58 PM(UTC)
Rank: Guest Joined: 9/27/2017(UTC) Posts: 2		Thank you, I appreciate the quick response. I already used the support request form you posted. Best regards...


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vojins		#6 Posted : Saturday, January 6, 2018 4:14:55 AM(UTC)
Rank: Guest Joined: 1/6/2018(UTC) Posts: 1		Version 9 and older ARE NOT compatible with High Sierra nor will they be updated to support High Sierra. - Not much professional. Whether at least I can get a discount for buying version 10


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viabry		#7 Posted : Monday, March 25, 2019 10:09:01 PM(UTC)
Rank: Guest Joined: 3/25/2019(UTC) Posts: 1		So yeah, I just got ViaCad 2D/3D v.10. Running Mac 10.14.3 Mojave, ViaCad CRASHES on launch EVERY SINGLE TIME!! Is there a fix?


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MaiFy		#8 Posted : Tuesday, March 26, 2019 2:13:55 PM(UTC)
Rank: Senior Member Joined: 10/3/2014(UTC) Posts: 144 Thanks: 55 times Was thanked: 46 time(s) in 32 post(s)		Hi Viabry Try calling Todd Help Page


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