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V9 has ceased to work (#5125)
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nov4vc47  
#1 Posted : Wednesday, May 21, 2014 6:47:14 AM(UTC)
nov4vc47

Rank: Junior Member

Joined: 7/8/2011(UTC)
Posts: 16
Recently I bought an upgrade for V7. So I downloaded V9.
I installed it, registered it with the autorization code and run it.
That was on May 2nd. 2014.
It worked fine up to May 19th.
Then ViaCAD v9 start but freese immediatly after the screen showing some fields but not all. Also no cursor is shown only a "+".
Reinstalling gives a working V9. However when I exit ViaCAD, the restart/next sesion ViaCAD shows the same problem again.
Today (May 22th) the problem did not occure and V9 seems to work again, although I use the last installed version.

Jay
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Tim Olson  
#2 Posted : Thursday, May 22, 2014 3:37:31 PM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)
Hi Jay,

You might want to call tech support if you continue to have problems. Tech support is at:

Phone: 1-800-856-9601

Tim
Tim Olson
IMSI Design/Encore
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