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#1 Posted : Saturday, September 16, 2023 11:09:09 PM(UTC)

Rank: Junior Member

Joined: 3/6/2012(UTC)
Posts: 16

Sorry to bring up an older version issue. Just wanted to see if there is a fix.

Updated version 10 to build 1359 due to:

Upon launch, Registration pops up.
Enter serial and email and notification the "Internet connection appears to be offline" popup.

Choose to run trial and my fully licensed V10 pro runs with Serial listed

The build update didn't fix it.

Is there a fix for me on this?

Thanks for any help.
#2 Posted : Monday, September 18, 2023 6:13:26 PM(UTC)

Rank: Senior Member

Joined: 1/1/2017(UTC)
Posts: 148
United States

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Was thanked: 74 time(s) in 42 post(s)
I had a problem with v10 requiring me to enter my license number. I went back to my old email where viacad had sent me my first license number. I reentered that number and it worked. It did that to me a few times. I think one time I did have to call or email support to get it fixed. Mine is working good for now.

Maybe this helps.
ViaCad 10 Pro
ViaCad 9
Windows 10
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