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L. Banasky  
#21 Posted : Saturday, June 13, 2026 3:16:59 PM(UTC)
L. Banasky

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Hi Luis,
Do you still have Ver12. on your computer or another computer?
On my PC Ver12. will open Ver14. files, which is strange, also shares the same shortcuts etc.
Maybe give that a try.
Larry
Theo5715  
#22 Posted : Sunday, June 14, 2026 2:41:20 AM(UTC)
Theo5715

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Hi,

Today I did send a mail to sales@imsidesign.com
Not for me, just to see what's happening...:-)

Dear sirs,

I would like to buy a new computer, and I am wondering if I can re-install my Sharkcad12 software and the Sharkcad14 Pro upgrade using the accompanying keys without problems?
If there are some special handlings for it please let me know.


Kind regards,

If I get an answer I will let you know.

Edited by user Sunday, June 14, 2026 2:44:20 AM(UTC)  | Reason: Not specified

If things don't go the way you would find a way it could.
Win11-Intel Core i7-9700K CPU @ 3.60GHz RAM-32GB Shark14&Powerpack
MPSchmied  
#23 Posted : Sunday, June 14, 2026 4:43:20 AM(UTC)
MPSchmied

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Originally Posted by: lgrijalva Go to Quoted Post
Than could be a way to use my old license? I am affraid that IMSI will try to charge even more if on trying to validate that oldonwy (Think the oldest one I have is from Shark FX v5)

And Actually, if I try to install in another platform os or computer I will give them arguments to claim that is actual a support issue due to migration hardware or platform cahange or whatever (Of course I will not agree whit this either)

But in my case, I am trying to validate the same installed version on the same computer on the same version of OS that was already working on, and suddenly that day won't work and ask for license validation again, this should't be a support issue, validation process should work seamlessly.

Now I am suspicious about that actually is not really a fail of validation system, is just faking the fail (unless the system bans serial keys due to purchase dates, that is a practice that must be be ilegal) to force you to ask for support. becase both DRM system (Online and offline) are not returning any feed back, I mean, no wariness as "your license is out of automate service now" or that one that use to be "your already use the validation available number for you license" or any other.

So I am still stucked on same status

No answer form legal department

No news from Todd

My license still hijacked, and me exploring and decide which will be my new working software for design and work too

Thanks for your collaboration and help my friends

Luis G
Test the activation on another computer or in VMware. Using different software not only costs more money, it also takes a lot of learning. I tried to reach Tim Olson by email — no response. It seems he is in the Bahamas.

Edited by user Sunday, June 14, 2026 4:45:11 AM(UTC)  | Reason: Not specified

OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX 7900 XT | SharkCAD 17 Pro | Unit: mm
ZeroLengthCurve  
#24 Posted : Sunday, June 14, 2026 9:20:46 AM(UTC)
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Originally Posted by: lgrijalva Go to Quoted Post


becase both DRM system


Luis G



Speaking of DRM, I recently read that DRM has been found to be the cause of some failed 911 emergency calls. Not sure if it's USA-specific or of the 911 also applies to 119 in Asia and Europe.

It would be a relief of your issues are related to a flaw in DRM and not some management of financial action.


MPSchmied  
#25 Posted : Sunday, June 14, 2026 10:23:00 AM(UTC)
MPSchmied

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Originally Posted by: ZeroLengthCurve Go to Quoted Post
Speaking of DRM, I recently read that DRM has been found to be the cause of some failed 911 emergency calls. Not sure if it's USA-specific or of the 911 lso applies to 119 in Asia and Europe. It would be a relief of your issues are related to a flaw in DRM and not some management of financial action.
No, the registration process has nothing to do with DRM. It requires neither digital rights management hardware nor related software.

Edited by user Sunday, June 14, 2026 10:26:01 AM(UTC)  | Reason: Not specified

OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX 7900 XT | SharkCAD 17 Pro | Unit: mm
thanks 1 user thanked MPSchmied for this useful post.
GARLIC on 6/14/2026(UTC)
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