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starmbi  
#1 Posted : Friday, March 20, 2020 2:23:20 PM(UTC)
starmbi

Rank: Junior Member

Joined: 10/10/2014(UTC)
Posts: 4

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Hello,

I work with Viacad 9 pro.

If I create 2 primitives and select both, I can rotate them with the gripper tool as often as I want.

But if I first group them and rotate them afterwards, after 2 rotations in different axes, ghost outlines of the primitives appear: A circle with a sphere or a triangle with a cone.

Only grouped primitives with roundings are affected: Sphere, ,cone, cylinder and torus.
Block, prism and pyramid are not affected.
Surprisingly elipsoid is also not affected.

Regards
Stefan


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starmbi  
#2 Posted : Tuesday, May 31, 2022 1:39:01 PM(UTC)
starmbi

Rank: Junior Member

Joined: 10/10/2014(UTC)
Posts: 4

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Was thanked: 2 time(s) in 1 post(s)
Hello,

I have been very patient, but my problem still exists.
Without a functioning community or good customer support, such programs don't have any chance on the market.
In the past this program was still reasonably priced, but that is no longer true. If you look at the problems of other users, they also have issues with the display. Apparently, the program often does not work with modern graphics cards.

Regards
Stefan
thanks 2 users thanked starmbi for this useful post.
L. Banasky on 5/31/2022(UTC), GARLIC on 6/1/2022(UTC)
UGMENTALCASE  
#3 Posted : Tuesday, May 31, 2022 11:56:16 PM(UTC)
UGMENTALCASE

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Joined: 3/21/2017(UTC)
Posts: 889
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You have been patient, I wouldn't have been!. Unfortunately they don't care. I have given up and moved on to another piece of software. I have put in an official complaint and requested a refund. They can't even do that properly. 2 and a bit months the returns process has been going on for. It's still not resolved and it's quite frankly poor.

As for your ghosting issue I'm not sure. I tend to stay away from grouping as much as possible because of the issues it causes. The gripper in V12 tends to go all wonky after anything so you need to be really careful about stuff. I've tried grouping things and producing drawings and that doesn't work, so I just make sure one part is in the right place, then move items to it using the move translate and rotate features.
ViaCAD Pro 10, 11+ Power Pack Pro
Shark CAD Pro V12 + Power Pack Pro
Windows 10 Pro- MSI GL72 6QC-32GB RAM
thanks 3 users thanked UGMENTALCASE for this useful post.
GARLIC on 6/1/2022(UTC), starmbi on 6/1/2022(UTC), MaiFy on 6/1/2022(UTC)
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