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Everything disappears when using Dynamic Rotate - Project file corruption?
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friolator  
#1 Posted : Monday, November 4, 2019 3:11:46 PM(UTC)
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The more I use ViaCAD the buggier it seems. I don't know if the issue is my Mac or something else, but now all of a sudden, whenever I use Dynamic Rotate, the entire window goes white and no amount of zooming out shows me where I am. the only way to get back to my model is to change the view to a predefined one, like Isometric, or Front. But then if I try to rotate the part, boom, everything disappears again.

Is this a known issue? It was working fine for me for a few days and now this.

If I make a new test project I can dynamic rotate all I want. but there's something about my project that's now broken and I can't figure out what it is.

Any ideas?

Edited by user Monday, November 4, 2019 3:12:17 PM(UTC)  | Reason: Not specified
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horst.w  
#2 Posted : Monday, November 4, 2019 4:34:28 PM(UTC)
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... no, happens also on Win 7 computer.
Very obstructive!

H
ViaCAD 9 Pro german + ViaCAD 10 Pro & PowerPack + ViaCAD 11, Win7Prof 64 Bit upgraded to Win 10 64 Bit
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friolator  
#3 Posted : Tuesday, November 5, 2019 6:51:39 AM(UTC)
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I sent the project file to tech support and was told it's corrupted beyond repair and that I'll have to start over. There goes 4 days work...
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UGMENTALCASE  
#4 Posted : Tuesday, November 5, 2019 12:29:31 PM(UTC)
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Welcome to the world of VIACAD! You know that's probably a little bit harsh, or maybe not. Have a read through some other posts there's a lot of bugs. You need to be careful with everything you do. Try and avoid undo where possible, half the time undo doesn't undo correctly and everything turns to sh@t.

Report a bug and you may have it resolved you may not. The company seems to have had a move around and now nothing happens. We used to get updates, report a bug and a new build came out a day or so later, now f@ck all and plenty of it.
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rockyroad_us  
#5 Posted : Tuesday, November 5, 2019 12:30:07 PM(UTC)
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check your backup in mac. somewhere in ~/library.
FX 7-FXPro14-1650
MacPro 11.7.4
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MPSchmied  
#6 Posted : Tuesday, November 5, 2019 4:14:24 PM(UTC)
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Copy and paste the model to a new file. Delete the history. (File> Compact> "Remove History" and "Purged Deleted") Compact your file every half hour and save it. And do not use groups, make all with layers.

Edited by user Tuesday, November 5, 2019 4:19:09 PM(UTC)  | Reason: Not specified

OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | Shark FX 9 Build 1162 | Unit: mm
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thanks 3 users thanked MPSchmied for this useful post.
GARLIC on 11/6/2019(UTC), jlm on 11/6/2019(UTC), L. Banasky on 11/6/2019(UTC)
BillB  
#7 Posted : Wednesday, November 6, 2019 2:34:10 AM(UTC)
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Originally Posted by: friolator Go to Quoted Post
I sent the project file to tech support and was told it's corrupted beyond repair and that I'll have to start over. There goes 4 days work...


You mean you didn't enable backups?
Bill Bedford

Viacad Pro 11 (11417)

OS X 10.13.6
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jlm  
#8 Posted : Wednesday, November 6, 2019 1:57:32 PM(UTC)
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Originally Posted by: MPSchmied Go to Quoted Post
Copy and paste the model to a new file. Delete the history. (File> Compact> "Remove History" and "Purged Deleted") Compact your file every half hour and save it. And do not use groups, make all with layers.


Thanks MPSchmied !
I learned something with your post.
I was wondering why my files were getting bigger and bigger and and I realize now all the deleted stuff stays forever unless I use the "file>Compact" command.
By doing this the file I'm now working on reduced from 211 Mb to...4.4Mb !
It means that saving time changed from 30 sec to...1 sec !!!!!

In the past, a "save as" with pref "save compact file" was enough tu purge deleted.
Something wrong must have happened in code.

On my side I don't "remove history" but I limit it by construction on my files (I make incremental layers, each with history limited to simple operations)
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friolator  
#9 Posted : Wednesday, November 6, 2019 3:26:05 PM(UTC)
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Originally Posted by: BillB Go to Quoted Post
Originally Posted by: friolator Go to Quoted Post
I sent the project file to tech support and was told it's corrupted beyond repair and that I'll have to start over. There goes 4 days work...


You mean you didn't enable backups?


I wasn't aware it was an option. Which begs the question - why isn't it enabled by default? Also, where is this turned on and off? All I can find in the preferences is auto-save.

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BillB  
#10 Posted : Thursday, November 7, 2019 3:18:17 AM(UTC)
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Originally Posted by: friolator Go to Quoted Post
Originally Posted by: BillB Go to Quoted Post
Originally Posted by: friolator Go to Quoted Post
I sent the project file to tech support and was told it's corrupted beyond repair and that I'll have to start over. There goes 4 days work...


You mean you didn't enable backups?


I wasn't aware it was an option. Which begs the question - why isn't it enabled by default? Also, where is this turned on and off? All I can find in the preferences is auto-save.



Auto-save saves to the backup folder. This can be reached from the file menu.
Bill Bedford

Viacad Pro 11 (11417)

OS X 10.13.6
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BillB  
#11 Posted : Thursday, November 7, 2019 3:29:21 AM(UTC)
BillB

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Originally Posted by: MPSchmied Go to Quoted Post
Copy and paste the model to a new file. Delete the history. (File> Compact> "Remove History" and "Purged Deleted") Compact your file every half hour and save it. And do not use groups, make all with layers.


Yes, but this removes the history, and coverts everything to an ascii solid.

A better way that preserves the history is:

Show all Layers

Show all Hidden

Select All

Export to ViaCad/Shark with 'Selected Only' selected.

If a new file name is not provided then close the file without saving and reopen it. Otherwise, close the file and open the newly created one.
Bill Bedford

Viacad Pro 11 (11417)

OS X 10.13.6
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