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Shark Pro v11.1 Build 1374: Unable to save registration info for sysprefs
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grahamdesign  
#1 Posted : Wednesday, June 19, 2019 6:13:51 PM(UTC)
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Opening up SharkCad Pro VX v11 Build 1435, and entering in the registration info, and hitting the Activate button, I’m presented with this weird little dialog box stating “Unable to save registration info for sysprefs.” When I quit the program then restart it, that same dialog box comes up, and I click on the radio button, and the program opens up to a new sheet.

Any ideas?
Brian Graham
Mac OS Sequoia 15.4.1
Mac mini 2024 Apple M4
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1TB SSD
Shark FXv 15 Build 1722
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MPSchmied  
#2 Posted : Saturday, June 29, 2019 1:14:47 AM(UTC)
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maybe you need running it as admin.
OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | SharkCAD 15 Pro | Unit: mm
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UGMENTALCASE  
#3 Posted : Saturday, June 29, 2019 1:39:34 AM(UTC)
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Can you type it in the the system prefs yourself? I do remember finding that file whilst looking for other things.
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grahamdesign  
#4 Posted : Saturday, June 29, 2019 3:49:30 PM(UTC)
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@MPSchmied: Thanks for that idea. Thought of that with Todd, and I have access to Library, Application Support, etc.
Brian Graham
Mac OS Sequoia 15.4.1
Mac mini 2024 Apple M4
24GB
1TB SSD
Shark FXv 15 Build 1722
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grahamdesign  
#5 Posted : Saturday, June 29, 2019 3:51:00 PM(UTC)
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Thanks @UGMENTALCASE, that might be worth a shot. How do I go about doing that?
Brian Graham
Mac OS Sequoia 15.4.1
Mac mini 2024 Apple M4
24GB
1TB SSD
Shark FXv 15 Build 1722
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UGMENTALCASE  
#6 Posted : Saturday, June 29, 2019 4:05:38 PM(UTC)
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Can't remember exactly where the file is I'll have to have a good look again. Check c:/user/app data/local.... And there's a few in the punch folder there. Not sure if this one is in there. I'll check and see.
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grahamdesign on 6/29/2019(UTC)
grahamdesign  
#7 Posted : Saturday, June 29, 2019 4:10:49 PM(UTC)
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Thanks UGMENTLCASE, however please keep in mind I'm on a Mac and not a Windows PC so our directories will probably be quite a bit different.
Brian Graham
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UGMENTALCASE  
#8 Posted : Sunday, June 30, 2019 1:04:03 AM(UTC)
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This is the windows link, but I'd imagine the file name is the same.

I use Notepad ++ which can run in admin mode, so if there's something similar on Mac? Otherwise, copy the file out, change it (save a back up copy) and then copy it back and overwrite

Edited by user Sunday, June 30, 2019 1:14:34 AM(UTC)  | Reason: Not specified

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grahamdesign on 7/1/2019(UTC)
Anode  
#9 Posted : Wednesday, July 3, 2019 4:26:27 PM(UTC)
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For Mac, I'd just use a

sudo nano (filepath/name)

in a terminal. But then I'm a commandline junkie.

Originally Posted by: UGMENTALCASE Go to Quoted Post
This is the windows link, but I'd imagine the file name is the same.

I use Notepad ++ which can run in admin mode, so if there's something similar on Mac? Otherwise, copy the file out, change it (save a back up copy) and then copy it back and overwrite
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thanks 1 user thanked Anode for this useful post.
grahamdesign on 7/7/2019(UTC)
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