logo
NOTICE:  This is the new PunchCAD forum. You should have received an email with your new password around August 27, 2014. If you did not, or would like it reset, simply use the Lost Password feature, and enter Answer as the security answer.
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
ViaCAD Pro 7 install (#4394)
Options
Go to last post Go to first unread
Previous Topic Next Topic
wingnut  
#1 Posted : Monday, June 18, 2012 12:48:36 PM(UTC)
wingnut

Rank: Junior Member

Joined: 12/22/2007(UTC)
Posts: 12
I just purchased an update from ViaCAD pro 6 to ViaCAD pro 7 and I installed the new software and got my authorization number and everything worked just fine while I was using it, the problem is when I exit the program and try to reload it later. It changes the serial number and I must register again in order to get a new authorization number for the new serial number to work. Surely I'm not going to have to do this every time I want to load up ViaCAD pro7? Thanks in advance for any help.

PS
I'm running windows 7 home premium
Back to top
reinhardtjh  
#2 Posted : Thursday, June 21, 2012 3:54:38 AM(UTC)
reinhardtjh

Rank: Junior Member

Joined: 5/25/2007(UTC)
Posts: 17
United States
I may be remembering wrong, but I think this was a problem when you didn't install as the administrator under Windows. I might be thinking of a problem under Vista... I'm a Mac user normally, but I do deal with some Windows machines. If you right click on the installer then you should get an menu option to "Run as Administrator". Try that and see if it makes a difference.
Back to top
Tim Olson  
#3 Posted : Thursday, June 21, 2012 7:33:31 AM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)
>>but I think this was a problem when you didn't install as the administrator >>under Windows.

Yes try this. If it still persists then contact tech support at:

Technical Support Phone :
312-470-1759
800-856-9601

Technical Support Email:
[email protected]


Tim
Tim Olson
IMSI Design/Encore
Back to top
wingnut  
#4 Posted : Thursday, June 21, 2012 6:33:13 PM(UTC)
wingnut

Rank: Junior Member

Joined: 12/22/2007(UTC)
Posts: 12
I finally had to get technical support to show me how to get it right. All is well now.
Back to top
Users browsing this topic
Guest (3)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET 2.1.2 | YAF.NET © 2003-2024, Yet Another Forum.NET