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tutorial "video" (#3479)
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Jim Nestor  
#1 Posted : Saturday, November 27, 2010 9:58:10 AM(UTC)
Jim Nestor

Rank: Junior Member

Joined: 11/21/2010(UTC)
Posts: 3
Newbee here---
I have ViaCad 2D/3D
In startup I hit "play goblet tutorial video" & I get "could not open the video file" also in help under tutorials I get the same thing. I am on-line while trying this and I have tried it with the CD in.
Thanks for any help,
Jim
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jdi000  
#2 Posted : Saturday, November 27, 2010 11:25:44 AM(UTC)
jdi000

Rank: Administration

Joined: 7/29/2007(UTC)
Posts: 1,862
United States

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Was thanked: 87 time(s) in 81 post(s)
Hi Jim

What system are you on? Mac /PC
What web browser is your default.
Do the videos try to open in your web browser then display the error message?


Regards
Jason
Windows 11, 10
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Jim Nestor  
#3 Posted : Saturday, November 27, 2010 12:12:41 PM(UTC)
Jim Nestor

Rank: Junior Member

Joined: 11/21/2010(UTC)
Posts: 3
Thanks Jason-
I have a PC with Windows 7 64 bit w/Yahoo
It goes right to "error"
Jim
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Jim Nestor  
#4 Posted : Saturday, November 27, 2010 1:06:16 PM(UTC)
Jim Nestor

Rank: Junior Member

Joined: 11/21/2010(UTC)
Posts: 3
I still get "could not find file" error
BUT if I go into MY computer, Prog.files, Punch Soft., ViaCad3Dv7, Videos, Then I open a tutorial folder and double clicked on a tut file (type MP4 Video)
It loaded Windows media player and I was on my way. But I have to go this route on each tutorial. Can't simply go through the Help
Jim
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jdi000  
#5 Posted : Saturday, November 27, 2010 1:30:32 PM(UTC)
jdi000

Rank: Administration

Joined: 7/29/2007(UTC)
Posts: 1,862
United States

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Was thanked: 87 time(s) in 81 post(s)
Hi Jim


I use firefox web browser on win 7 64 bit and the videos open ok. I also have the free apple quicktime video player installed as well.



Regards

Jason
Windows 11, 10
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