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eolfan  
#1 Posted : Monday, July 9, 2012 9:31:36 AM(UTC)
eolfan

Rank: Junior Member

Joined: 9/2/2009(UTC)
Posts: 13

As a registered user of a Viacad2D-3D V6 since 2009, I had a HD crash with a loss of all my applications which I had to re-install.
A week ago I sent an email to punch tech support asking for a new code and authorization number but had no answer.

best regards

Michel
rockyroad_us  
#2 Posted : Monday, July 9, 2012 9:35:32 AM(UTC)
rockyroad_us

Rank: Senior Member

Joined: 9/12/2009(UTC)
Posts: 606
Man
United States
Location: In my place

Was thanked: 58 time(s) in 50 post(s)
You should get a backup drive. That reminds me. I have to back up my drive.
FX 7-FXPro14-1650
MacPro 11.7.4
2x2.8GHz Quad Xeon 32GB
NVIDIA 4 K5000 4GB
Work
Tim Olson  
#3 Posted : Monday, July 9, 2012 10:42:34 AM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 502 time(s) in 353 post(s)
Michel

Please try again today. The guy who regularly does tech support is back from vacation today.

Technical Support Phone :
800-856-9601

Technical Support Email:
[email protected]

Tim
Tim Olson
IMSI Design/Encore
eolfan  
#4 Posted : Friday, July 20, 2012 6:31:38 AM(UTC)
eolfan

Rank: Junior Member

Joined: 9/2/2009(UTC)
Posts: 13

The problem has been fixed but I had to upgrade (at a cost) to V8
V6 build 652 is no longer available.
However the punishment is not heavy, it was in my intention to upgrade to V8.
thanks for help, Tim,
Michel
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