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Albatrossflyer  
#1 Posted : Tuesday, August 17, 2010 7:26:46 PM(UTC)
Albatrossflyer

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I purchased Shark FX v5 during the "Get 20% Off V5 and Free Upgrade To V7" promotion.

So how do I get my upgrade? Customer Support doesn't seem to want to respond to my email. Do I need to call instead?
Tim Olson  
#2 Posted : Thursday, August 19, 2010 9:44:18 AM(UTC)
Tim Olson

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Joined: 2/2/2007(UTC)
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Originally Posted by: Albatrossflyer Go to Quoted Post
I purchased Shark FX v5 during the "Get 20% Off V5 and Free Upgrade To V7" promotion.

So how do I get my upgrade? Customer Support doesn't seem to want to respond to my email. Do I need to call instead?


Has this been addressed yet? If not send again to customer support and cc my email address ([email protected])

Tim
Tim Olson
IMSI Design/Encore
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