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archst  
#1 Posted : Sunday, November 12, 2017 9:59:04 PM(UTC)
archst

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Joined: 12/11/2015(UTC)
Posts: 2

I just loaded windows 10 fall update no.1703 and my snap function no longer works. also the snap to endpoint location is off how do I fix this.
Tim Olson  
#2 Posted : Tuesday, November 14, 2017 2:11:20 PM(UTC)
Tim Olson

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Joined: 2/2/2007(UTC)
Posts: 5,447
United States

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It sounds like you may need to update your graphics drivers.

Tim
Tim Olson
IMSI Design/Encore
archst  
#3 Posted : Tuesday, November 14, 2017 4:31:01 PM(UTC)
archst

Rank: Guest

Joined: 12/11/2015(UTC)
Posts: 2

I did reload and updated the graphic driver. all now say I am using the most current drivers but no snaps are working. I did find out that java was removed by the up date but I don't know if that is related.
Tim Olson  
#4 Posted : Tuesday, November 14, 2017 7:25:12 PM(UTC)
Tim Olson

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Posts: 5,447
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>> I did find out that java was removed by the up date

Java is not used so that should be ok.

Normally if LogiCursor is offset or leaving behind graphic marks as you move the cursor the drivers are out of sync.

If you have downloaded the latest version from the board manufacture (not microsoft) and still having issues, I would suggest you contact Encore Tech Support (Todd). Todd's pretty good about figuring out what's causing the issue.

Regards

Tim

Tim Olson
IMSI Design/Encore
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