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Guest  
#1 Posted : Friday, January 06, 2017 5:58:32 PM(UTC)
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Guest

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I have been using Viacad since V8, I import various stp files. I bought a new v10 edition with the power pack and have installed this on my new MacBook Pro computer. Unfortunately, none of my files can be imported, I receive an error message:- "The import/export failed with error:File save error. Would you like to see the detailed log file

I have pasted the log file for you.
For ref, all of these files open in V8 and V9 of which is still installed on another machine. Also, in your sample files, even your own stp files cannot be opened.

Please help

Thanks

Andy







Translator Name : Spatial InterOp Connect ( Version : 2017 1.0.0)
System Name : Darwin
Machine Name : MBP-TCL-AHs-MacBook-Pro-4.local
User Name : tcl
Source System : STEP
Destination System : ACIS
Input File : /Users/tcl/Desktop/ax100-11-002_Q_13DEC2016.stp
Output File : /var/tmp/tmp.0.tY8T4d_SPAIop_1_Doc.sab
Start Time : Sat Jan 7 08:53:22 2017


Message : === Translation Options ===
Message : TranslateSheetBodies : 1
Message : TranslateLayersAndFilters : 1
Message : TranslateAllClass2SheetsInSingleBody : 1
Message : TranslateAttributes : 1
Message : TranslateFreeCurves : 1
Message : Healing : 1
Message : TranslateFreeSurfaces : 1
Message : EnableWideCharacter : 0
Message : ===========================
-------------------------Source File Header Information-------------------------
Modification Date : 2016-12-13T
File Name : AX100-11-002_SUMP_V4
Author : 'AC'
Organization : ''
Source System : PRO/ENGINEER BY PARAMETRIC TECHNOLOGY CORPORATION, 2010480 PRO/ENGINEER BY PARAMETRIC TECHNOLOGY CORPORATION, 2010480
Version : AP203
Authorization :
File Description : ''
Implementation Level : 2;1
File Schema Name : 'CONFIG_CONTROL_DESIGN'
Document Type : Part
Units : MILLIMETER
Format Type : STEP

--------------------------------------------------------------------------------
Source Document Preprocessing Result : Success

--------------------------------------------------------------------------------
Target Document Preprocessing Result : Success

--------------------------------------------------------------------------------
Start BRep

--------------------------------------------------------------------------------
BRep Source Representation Preprocessing Result : Success

--------------------------------------------------------------------------------
BRep Source Representation Postprocessing Result : Success

--------------------------------------------------------------------------------
BRep Target Representation Postprocessing Result : Success

--------------------------------------------------------------------------------
End BRep
------------------------Representation Conversion Summary-----------------------
No. of Acorn Bodies : 0
No. of Mixed Bodies : 0
No. of Solid Bodies : 1
No. of Wire Bodies : 0
No. of Free Surfaces : 0
No. of Free Curves : 0
No. of Sheet Bodies : 0
No. of Free Points : 0

BRep Conversion Result : Success

--------------------------------------------------------------------------------
Start DocumentFeature

--------------------------------------------------------------------------------
DocumentFeature Source Representation Preprocessing Result : Success

--------------------------------------------------------------------------------
DocumentFeature Source Representation Postprocessing Result : Success

--------------------------------------------------------------------------------
DocumentFeature Target Representation Postprocessing Result : Success

--------------------------------------------------------------------------------
End DocumentFeature
------------------------Representation Conversion Summary-----------------------
No. of Selection Sets : 0
No. of Working Coordinate Systems : 0
No. of Associative Groups : 0
No. of Layer Filters : 0

DocumentFeature Conversion Result : No Entity to Translate

--------------------------------------------------------------------------------
Start Assembly

--------------------------------------------------------------------------------
Assembly Source Representation Preprocessing Result : Success

--------------------------------------------------------------------------------
Assembly Source Representation Postprocessing Result : Success

--------------------------------------------------------------------------------
Assembly Target Representation Postprocessing Result : Success

--------------------------------------------------------------------------------
End Assembly
Assembly Conversion Result : No Entity to Translate

--------------------------------------------------------------------------------
Target Document Postprocessing Result : Success

--------------------------------------------------------------------------------
Target Document Postprocessing Result : Success

--------------------------------------------------------------------------------
---------------------------Document Conversion Summary--------------------------
No. of Items of DocumentFeature Representation : 0
No. of Items of BRep Representation : 1

Message : Setting save mode for ACIS file based on the file extension
Output File "/var/tmp/tmp.0.tY8T4d_SPAIop_1_Doc.sab" Writing has Failed with code 16777217

Error : Target document not saved.
Finish Time : Sat Jan 7 08:53:27 2017


Translation Result : File Save Error

--------------------------------------------------------------------------------
Tim Olson  
#2 Posted : Saturday, January 07, 2017 12:20:59 PM(UTC)
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Tim Olson

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Joined: 2/2/2007(UTC)
Posts: 4,677
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Hi Andy

>>Output File "/var/tmp/tmp.0.tY8T4d_SPAIop_1_Doc.sab" Writing has Failed with code 16777217
>>Error : Target document not saved.

Is this a copy of ViaCAD from the Mac App Store?

Tim


Tim Olson
ViaCAD/Shark Development Team
EvoSoft
Links to ViaCAD Resources
A6M  
#3 Posted : Saturday, January 07, 2017 2:24:23 PM(UTC)
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A6M

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Yes bought from Mac store Dec 3rd 2016
Guest  
#4 Posted : Wednesday, March 08, 2017 5:53:15 AM(UTC)
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Hi all.

Got the same problem.
Bought ViaCad from Appstore, and cant't import STEP Files.

SAT and others (AI, EPS) works fine for importing.


Thank you for helping.

Best Regards.


Lukas
Tim Olson  
#5 Posted : Wednesday, March 08, 2017 12:08:11 PM(UTC)
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Tim Olson

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Posts: 4,677
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Hi Lukas

Have you downloaded the Mac App Store update for ViaCAD? Can you provide your build number from the splash screen?

Thanks

Tim
Tim Olson
ViaCAD/Shark Development Team
EvoSoft
Links to ViaCAD Resources
Guest  
#6 Posted : Thursday, March 09, 2017 1:55:02 AM(UTC)
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Dear Tim

I work with. 10.0.1
Build 1329


Tim Olson  
#7 Posted : Thursday, March 09, 2017 10:48:44 AM(UTC)
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Tim Olson

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Joined: 2/2/2007(UTC)
Posts: 4,677
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>>Build 1329


Downloading app store build today to check....

Tim
Tim Olson
ViaCAD/Shark Development Team
EvoSoft
Links to ViaCAD Resources
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