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How to reset corrupted SharkCAD 15 app on Mac?
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Mark  
#1 Posted : Tuesday, July 22, 2025 4:04:02 PM(UTC)
Mark

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It looks like My Shark 15 on MacOS 13.7.6 got corrupted.
My horizontal dimension now works as vertical and vertical works as horizontal.
“Collapse to top” setting does not show up in “Inspector” when you right click on it.
There are other problems as well.

So far I have tried to set SharkCAD settings to “Factory All” and deleted/reinstalled the program but nothing works.

Does anyone have any suggestions?
Intel iMac-20,2 | macOS Ventura 13.3.1 | SharkCAD 14 |
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MPSchmied  
#2 Posted : Thursday, July 24, 2025 6:46:54 AM(UTC)
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Download SharkCAD15 Build 1736.

If this does not help, please delete all config files after removing the application, and then reinstall it.
If this still does not help, update your Mac to version 15.

Edited by user Thursday, July 24, 2025 6:47:31 AM(UTC)  | Reason: Not specified

OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | SharkCAD 15 Pro | Unit: mm
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Mark  
#3 Posted : Thursday, July 24, 2025 9:50:44 AM(UTC)
Mark

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Originally Posted by: MPSchmied Go to Quoted Post
Download SharkCAD15 Build 1736.

If this does not help, please delete all config files after removing the application, and then reinstall it.
If this still does not help, update your Mac to version 15.


Thank you MPSchmied.

Where can I find "config" files that you mention?


Intel iMac-20,2 | macOS Ventura 13.3.1 | SharkCAD 14 |
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MPSchmied  
#4 Posted : Saturday, July 26, 2025 2:45:56 PM(UTC)
MPSchmied

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I don't have a Mac, but according to AI research, the path should be
Code:
~/Library/Application Support/Punch!/
OS: Windows 10 | CPU: AMD Ryzen 7 2700 | RAM: 32 GB | Graphic: AMD Radeon RX Vega 56 | SharkCAD 15 Pro | Unit: mm
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mitchb  
#5 Posted : Saturday, July 26, 2025 8:37:05 PM(UTC)
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From the "GO" menu, click on "Home" -> "Library" -> "Application Support". Look for "com.encore.shark15esd". Delete this file.
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thanks 3 users thanked mitchb for this useful post.
GARLIC on 7/27/2025(UTC), MPSchmied on 7/27/2025(UTC), Mark on 7/27/2025(UTC)
Mark  
#6 Posted : Sunday, July 27, 2025 3:00:18 PM(UTC)
Mark

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Originally Posted by: mitchb Go to Quoted Post
From the "GO" menu, click on "Home" -> "Library" -> "Application Support". Look for "com.encore.shark15esd". Delete this file.


It worked!

Thank you mitchb
Intel iMac-20,2 | macOS Ventura 13.3.1 | SharkCAD 14 |
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