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leonp  
#1 Posted : Sunday, June 28, 2020 11:58:06 PM(UTC)
leonp

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Joined: 10/19/2014(UTC)
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Recently I upgraded to version 12 of shark pro because I had to replace my mac & it would be running Mac OS Catalina.
I had been running V10 of shark pro without a problem & didn't think to check for problems with this new version.

My problem is that I normally am able to use the tool pallet by clicking one of the pallet buttons which would open up
with a group (such as the line tool pallet) & I would be able to run the cursor along the pallet to choose the right tool ...
V12 doesn't allow this!! After clicking the required tool pallet button, I need to pull the pallet that opens off the tool pallet
so I can choose the tool I need. Why?? For the last 10-12 years, it has always worked one way which was efficient & helped
to get the job quickly. Now it doesn't ... Why??

This is the first where I am using V12. Really hoping there isn't any other bugs.

Now if there is some setting that can correct this .... please tell me. The build I am running is #1536 ... is there an update
which solves this problem??
magicart  
#2 Posted : Monday, June 29, 2020 2:50:34 AM(UTC)
magicart

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Hello leonp,

it seems everything work correctly in build 1536 on mac - I can unroll every button's pallette by clicking. Try to reinstall shark or use the icon in the left upper corner - directly under apple icon.

Magicart
leonp  
#3 Posted : Monday, June 29, 2020 8:24:56 PM(UTC)
leonp

Rank: Junior Member

Joined: 10/19/2014(UTC)
Posts: 16

Was thanked: 1 time(s) in 1 post(s)
Hello Magicart ... Thanks you for the reply ... I am glad it is working for you BUT it isn't for it. I have tried to re-install V12 doesn't make any difference ... I have even installed shark pro V10 which I upgraded from & it doesn't do it either. Is there some hidden setting which stop this from functioning?

[img=/Users/leonprucha/Desktop/Screen Recording of problem.mov]example of the problem ...[/img]

In the past ... I would be able to click & hold a button in the tool pallet where upon the button would open up with all the tools in the family of tools. While continuing to press the button your mouse you could move the cursor along the group of tools whichever tool was under the cursor would highlight in blue ... releasing the button on the mouse would choose the highlighted tool & you could do what you needed. Now you can't!! Anyone know why????
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leonp  
#4 Posted : Monday, June 29, 2020 10:12:27 PM(UTC)
leonp

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Joined: 10/19/2014(UTC)
Posts: 16

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Hello ... Looks like a problem with the new MacBook pro 16" laptops ... there have been problems occurring when they are plugged into external displays.
While I have read about other problems ... my specific problem is when the external display is plugged in the problem I describe below occurs ... there is also the
problem of the sharifs information bar at the top of the screen not being positioned correctly either. Again this only occurs when an external display is plugged in.

If I find out more I will post the information for anyone having this problem.
thanks 1 user thanked leonp for this useful post.
magicart on 6/29/2020(UTC)
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