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joev  
#1 Posted : Friday, February 28, 2014 1:06:54 PM(UTC)
joev

Rank: Senior Member

Joined: 2/16/2007(UTC)
Posts: 144

For the past few days, each time I launch Shark Fx v7 I get asked to authorize my copy. I do so, and today I can't authorize it due to too many authorizations. I emailed tech support and I'm awaiting their answer, but need this resolved ASAP.
joev  
#2 Posted : Friday, February 28, 2014 2:44:58 PM(UTC)
joev

Rank: Senior Member

Joined: 2/16/2007(UTC)
Posts: 144

Contacted Tech Support. The issue is the latest security upgrade to OSX broke the authorization process -- I'm getting more codes, but the real fix seems to be upgrade to the latest version.
CNC_Kid  
#3 Posted : Saturday, March 1, 2014 5:25:09 PM(UTC)
CNC_Kid

Rank: Senior Member

Joined: 1/14/2014(UTC)
Posts: 120

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the software seems to use some sort of "fingerprint" to verify the reg string to the auth code. if the fingerprint is blocked in any way then i think the software balks and creates issues like this. i had upgraded my PC ram from 4 to 8GB, after that VC9Pro said i had an invalid fingerprint, this support had to send me a new auth code.
VCpro v11-1417
Win10Pro 32GB
Xeon E3-1270-v3 3.5GHz
Asrock Extreme 9ac
Samsung SSD RAID5
nvidia GTX760
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