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Dyn_Metalworks  
#1 Posted : Friday, November 22, 2019 9:00:16 AM(UTC)
Dyn_Metalworks

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I'm running a iMac with OS 10.15 and VC V10 latest build. VC runs fine when I do not have a external monitor connected. But when I connect a external monitor it screws up the layout of VC, see the attached screen shot. What can I do to fix this?
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jlm  
#2 Posted : Sunday, November 24, 2019 5:31:53 AM(UTC)
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Originally Posted by: Dyn_Metalworks Go to Quoted Post
I'm running a iMac with OS 10.15 and VC V10 latest build. VC runs fine when I do not have a external monitor connected. But when I connect a external monitor it screws up the layout of VC, see the attached screen shot. What can I do to fix this?


Hello Dyn,
I support your request.
With Shark it is the same kind of effect with palettes, tools and windows all scattered.

It can be solved when the display is permanently plugged, not in mobile conditions with several different displays in different places.

I stopped using secondary monitors on my MacBook Pro because of these issues, several time reported...

Note : all the other softwares I use are working OK with external display, so...

JL
MPSchmied  
#3 Posted : Sunday, November 24, 2019 3:07:31 PM(UTC)
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You can only looking at 1 monitor at the same time. Multi Monitor setups are just a waste of power. Jumping between programs works with alt+tab, this is fast enough.
OS: Windows
Dyn_Metalworks  
#4 Posted : Sunday, November 24, 2019 4:35:48 PM(UTC)
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jlm, Glad to know I'm not the only one with this issue. They need to find a way to get this fixed!

MPS, Switching between windows does not work for everyones particular needs. The iMac is more than capable of powering an external monitor. In this day and age, there is no reason for software not to support multi-monitor setup.

Edited by user Sunday, November 24, 2019 4:36:25 PM(UTC)  | Reason: Not specified

jlm  
#5 Posted : Sunday, December 22, 2019 4:17:08 AM(UTC)
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Originally Posted by: Dyn_Metalworks Go to Quoted Post
I'm running a iMac with OS 10.15 and VC V10 latest build. VC runs fine when I do not have a external monitor connected. But when I connect a external monitor it screws up the layout of VC, see the attached screen shot. What can I do to fix this?


Exactly the same with V12 :
I can't use Shark with a second monitor plugged to my MacBook Pro.

Edited by user Sunday, December 22, 2019 4:23:38 AM(UTC)  | Reason: Not specified

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Tim Olson  
#6 Posted : Monday, December 23, 2019 11:39:05 AM(UTC)
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>>But when I connect a external monitor it screws up the layout of VC, see the attached screen shot. What can I do to fix this?

Try making sure the external monitor is flush top and left or flush top and right. Do not arrange the monitor below the primary monitor.


Attached is my dual monitor arrangement.


Tim

Edited by user Monday, December 23, 2019 11:44:03 AM(UTC)  | Reason: Not specified

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Tim Olson
Vice President Software Development
IMSI Design/Encore
Dyn_Metalworks  
#7 Posted : Friday, December 27, 2019 9:13:52 AM(UTC)
Dyn_Metalworks

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Originally Posted by: Tim Olson Go to Quoted Post
>>But when I connect a external monitor it screws up the layout of VC, see the attached screen shot. What can I do to fix this?

Try making sure the external monitor is flush top and left or flush top and right. Do not arrange the monitor below the primary monitor.


Attached is my dual monitor arrangement.


Tim


I tried this and it does not fix it. So you're using dual monitors without an issue?
Dyn_Metalworks  
#8 Posted : Friday, December 27, 2019 3:16:16 PM(UTC)
Dyn_Metalworks

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I made a post on the apple support forums and was able to get this issue resolved. See the post here https://discussions.appl.../thread/250983178?page=1
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