logo
NOTICE:  This is the new PunchCAD forum. You should have received an email with your new password around August 27, 2014. If you did not, or would like it reset, simply use the Lost Password feature, and enter Answer as the security answer.
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
CADCAM  
#1 Posted : Friday, November 23, 2018 4:13:25 PM(UTC)
CADCAM

Rank: Guest

Joined: 12/13/2015(UTC)
Posts: 34

Thanks: 10 times
Was thanked: 11 time(s) in 9 post(s)
Sent email to [email protected] and it bounces.

Sent email to [email protected] and no response.

Does support for this product exist and if so what is the email address?

Thanks
Stephen
L. Banasky  
#2 Posted : Saturday, November 24, 2018 7:01:30 AM(UTC)
L. Banasky

Rank: Senior Member

Joined: 2/16/2007(UTC)
Posts: 596

Thanks: 138 times
Was thanked: 139 time(s) in 99 post(s)
Don't know where you are located. I know this should not be an excuse, but in the US it's a
holiday weekend. Might have to try again Monday. Try posting your problem on the forum.
Larry
CADCAM  
#3 Posted : Thursday, November 29, 2018 10:47:39 PM(UTC)
CADCAM

Rank: Guest

Joined: 12/13/2015(UTC)
Posts: 34

Thanks: 10 times
Was thanked: 11 time(s) in 9 post(s)
A week has passed and no reply from Tim.

I still have no clue what the support email is???

I have a new computer and it wont reinstall. There is an activation issue... so not something that is resolved here.

I'm starting to think this product is EOL. If anyone can tell me the support email, it would be appreciated.

Stephen
GARLIC  
#4 Posted : Friday, November 30, 2018 1:39:29 AM(UTC)
GARLIC

Rank: Guest

Joined: 5/8/2015(UTC)
Posts: 157
Man
Germany

Thanks: 456 times
Was thanked: 74 time(s) in 47 post(s)
I found this mail address, may be it is still a valid one:
[email protected]

regards
G.
posh.de  
#5 Posted : Friday, November 30, 2018 4:44:46 AM(UTC)
posh.de

Rank: Senior Member

Joined: 2/23/2007(UTC)
Posts: 484
Man
Germany

Thanks: 20 times
Was thanked: 49 time(s) in 36 post(s)
Tim is development, Todd Quinlan for support:

Phone 1-800-334-0457
Email : [email protected]

and you may want try their support ticket system too.

Edited by user Wednesday, December 5, 2018 4:47:04 AM(UTC)  | Reason: Update Phone No

POSH GmbH
www.posh.de
CADCAM  
#6 Posted : Thursday, December 6, 2018 12:40:21 AM(UTC)
CADCAM

Rank: Guest

Joined: 12/13/2015(UTC)
Posts: 34

Thanks: 10 times
Was thanked: 11 time(s) in 9 post(s)
Todd responded and fixed the issue straight away.

Thanks Posh!
Svat  
#7 Posted : Wednesday, July 3, 2019 12:36:07 PM(UTC)
Svat

Rank: Guest

Joined: 2/20/2018(UTC)
Posts: 1

Hi,
I am very happy to publish here my thanks to Mr Todd Quinlan. After buying a new computer, I had a problem installing the previously purchased ViaCADPro10 software. Mr. Todd, whom I turned to, helped me immediately, so now everything is fine again.

Regards,
Svat
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.