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hatch  
#1 Posted : Thursday, December 21, 2017 9:07:42 AM(UTC)
hatch

Rank: Guest

Joined: 3/25/2016(UTC)
Posts: 9

Thanks: 1 times
Hi!

After "upgrading" to ViaCAD 2D 10 to overcome the crash behavior of ViaCAD 2D 9 on "High Sierra" I feel very disappointed that this annoying issue hasn't been fixed.

This should have been worth being fixed via update in ViaCAD 2D 9 but as far as I remember there hasn't been a single update for years since I purchased it.

Please no excuses guys, that this is a "sandbox" thing that can't be solved.

I've dozens of other apps purchased from the App Store which work flawlessly in this respect.

You should do better this time and provide a fix for that ASAP.

Regards,
Thomas
jdi000  
#2 Posted : Thursday, December 21, 2017 9:45:43 AM(UTC)
jdi000

Rank: Administration

Joined: 7/29/2007(UTC)
Posts: 1,639
United States

Was thanked: 52 time(s) in 50 post(s)
hello thomas

The best way to get a bug/issue addressed is to submit a report to:

http://www.punchcadlabs.com/page10/page10.php

This is isolated to mac as PC is working as expected.

Where is the file located on a network or local storage?

Regards
Jason
Windows 10, Win 7
thanks 1 user thanked jdi000 for this useful post.
hatch on 12/21/2017(UTC)
hatch  
#3 Posted : Thursday, December 21, 2017 3:10:38 PM(UTC)
hatch

Rank: Guest

Joined: 3/25/2016(UTC)
Posts: 9

Thanks: 1 times
Hi Jason,

once again tank you very much for your helpful reply.

I apologize for my somewhat ranting post ... this is primarily a user forum where people try to help each other and as such should be kept clear of posts like the original one.

The issue is related to Mac only and only for those where ViaCAD had been purchased thru the App Store.

All files are local.

The issue is a known issue since at least two years ago:



Regards,
Thomas.

Originally Posted by: jdi000 Go to Quoted Post
hello thomas

The best way to get a bug/issue addressed is to submit a report to:

http://www.punchcadlabs.com/page10/page10.php

This is isolated to mac as PC is working as expected.

Where is the file located on a network or local storage?

Regards
Jason

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