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GenTent  
#1 Posted : Thursday, December 7, 2017 1:53:26 PM(UTC)
GenTent

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Joined: 12/7/2017(UTC)
Posts: 7

The compatibility page for SharkCAD Pro v10 says Solidworks 2017 is supported. I have many Solidworks 2017 files and cannot open a single one. I am on V10 build 1335. I have attempted open and import but I get a message that the files are not supported.

Is 2017 supported?
jdi000  
#2 Posted : Thursday, December 7, 2017 1:58:26 PM(UTC)
jdi000

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Hello

Are you on Windows or Mac?

Regards

Jason
Windows 11, 10
GenTent  
#3 Posted : Friday, December 8, 2017 9:20:01 AM(UTC)
GenTent

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Joined: 12/7/2017(UTC)
Posts: 7

Windows 10
jdi000  
#4 Posted : Friday, December 8, 2017 10:14:24 AM(UTC)
jdi000

Rank: Administration

Joined: 7/29/2007(UTC)
Posts: 1,862
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Hello

If you cannot get files to open please open a support ticket and attach a file.

http://support.encore.co...frm.aspx?product_id=3912


Regards

Jason
Windows 11, 10
GenTent  
#5 Posted : Friday, December 8, 2017 11:02:29 AM(UTC)
GenTent

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Joined: 12/7/2017(UTC)
Posts: 7

Updated software to build 1354 and retried. Same result. Opened ticket and provide link to both a SLDPRT and SLDASM file. System is Windows 10, Surface Book, i7 with graphics acceleration.
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