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Mogal  
#1 Posted : Sunday, June 18, 2017 9:56:08 AM(UTC)
Mogal

Rank: Senior Member

Joined: 1/12/2011(UTC)
Posts: 131

Was thanked: 3 time(s) in 3 post(s)
I needed to buy a new computer, and now when I try to activate VioCAD Pro 10 (I have the power pack too) it tells me the serial number does not appear to be correct.

Help please!

Mogal  
#2 Posted : Sunday, June 18, 2017 10:07:59 AM(UTC)
Mogal

Rank: Senior Member

Joined: 1/12/2011(UTC)
Posts: 131

Was thanked: 3 time(s) in 3 post(s)
Opps, was using the old serial number for #9. Found the new one for #10.
But now I am told the maximum number of activates has been reached.
I can't log into the old computer to deactivate it.

Thanks
Chris
Tim Olson  
#3 Posted : Monday, June 19, 2017 9:46:35 AM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,446
United States

Was thanked: 498 time(s) in 352 post(s)
Hi Chris

You will need to contact Encore tech support to activate the ViaCAD serial number for additional installs.

Tim
Tim Olson
IMSI Design/Encore
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