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#1 Posted : Thursday, April 27, 2017 6:51:52 AM(UTC)

Rank: Senior Member

Joined: 3/15/2007(UTC)
Posts: 277

I put my serial number in to get the upgrade price and they said upgrade pricing was not available. I have Shark FX 9.0.4. Should that be upgradable?

Are others having this problem?



Mac Sierra

Todd Contacted me and told me to remove the "PS" in front of my serial number. Thanks Todd!

Codes WELCOME20 or REG20 will give you a 20% discount

Edited by user Thursday, April 27, 2017 8:43:05 AM(UTC)  | Reason: Not specified

#2 Posted : Thursday, April 27, 2017 10:57:25 AM(UTC)

Rank: Member

Joined: 10/28/2014(UTC)
Posts: 60
United Kingdom

Thanks: 5 times
Was thanked: 2 time(s) in 2 post(s)
I have upgraded and I'm very happy.
#3 Posted : Monday, May 08, 2017 11:10:37 AM(UTC)

Rank: Junior Member

Joined: 11/1/2007(UTC)
Posts: 28
United States
Location: Seattle

Was thanked: 1 time(s) in 1 post(s)
I've experienced this problem also. Make sure you use uppercase for the letters when you enter your serial number.
HP Z800 Dual Xeon 5690 3.46Ghz 64GB
nVidia Quadro 6000 6GB
Win pro 7-64
SharkCAD Pro v10.0.0 B1354
Shark FX v9.0.4 B1162
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