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FredBMC  
#1 Posted : Friday, September 4, 2015 9:15:20 AM(UTC)
FredBMC

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Hello,
I have an error with ViaCAD9 on Mac.
I can not export my file DXF / DWG.
Here is the screenshot.
FredBMC attached the following image(s):
ecran.jpg (390kb) downloaded 22 time(s).

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Tim Olson  
#2 Posted : Friday, September 4, 2015 9:23:16 AM(UTC)
Tim Olson

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What is the build version? The build version is displayed in the splash screen.

Is this from the Mac App Store? I want to try and repeat using the same build.

TIm

Edited by user Friday, September 4, 2015 9:24:15 AM(UTC)  | Reason: Not specified

Tim Olson
IMSI Design/Encore
FredBMC  
#3 Posted : Friday, September 4, 2015 9:33:14 AM(UTC)
FredBMC

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Posts: 7

Thank you Tim.


Here is my setup :

My ViaCad : v9.0.0 Build(1125) (French version)

My Os : Mac Os X.10.5

My Computer : MacBook Pro (Retina, 15 ", end 2013, 2.3 Ghz, 16 Go)

I have purchased my software at http://www.lgandco.fr
Tim Olson  
#4 Posted : Friday, September 4, 2015 9:58:03 AM(UTC)
Tim Olson

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Posts: 5,446
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I would first like to see if getting a current build corrects the problem. I will see if I can make a 1168 French build and send you links via email. Hopefully by Monday.


>>Mac Os X.10.5

10.10.5?


Tim

Edited by user Friday, September 4, 2015 10:00:05 AM(UTC)  | Reason: Not specified

Tim Olson
IMSI Design/Encore
FredBMC  
#5 Posted : Friday, September 4, 2015 10:06:58 AM(UTC)
FredBMC

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Joined: 9/4/2015(UTC)
Posts: 7

I tried the version (1166) and export work.
But my activation key is not working.
I can just try for 14 days.
FredBMC  
#6 Posted : Friday, September 4, 2015 10:08:21 AM(UTC)
FredBMC

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Originally Posted by: Tim Olson Go to Quoted Post

>>Mac Os X.10.5

10.10.5?


Yes

FredBMC  
#7 Posted : Friday, September 4, 2015 12:33:14 PM(UTC)
FredBMC

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Joined: 9/4/2015(UTC)
Posts: 7

How to get a French version that works with my SN?
Tim Olson  
#8 Posted : Friday, September 4, 2015 2:15:09 PM(UTC)
Tim Olson

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Originally Posted by: FredBMC Go to Quoted Post
How to get a French version that works with my SN?


I will need to check with Encore as they add the SN. In the meantime, I will send you a solution Monday to try.

Tim
Tim Olson
IMSI Design/Encore
FredBMC  
#9 Posted : Friday, September 4, 2015 9:59:38 PM(UTC)
FredBMC

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Posts: 7

Thank you Tim
FredBMC  
#10 Posted : Monday, September 7, 2015 3:09:50 AM(UTC)
FredBMC

Rank: Guest

Joined: 9/4/2015(UTC)
Posts: 7

Hello Tim.
Have you some news for me ?

Thanks
Tim Olson  
#11 Posted : Tuesday, September 8, 2015 2:17:16 AM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,446
United States

Was thanked: 498 time(s) in 352 post(s)
>>Have you some news for me ?

Yes, build 1168 French was sent via private email. If you can confirm this corrects the issue that would be great.

Tim
Tim Olson
IMSI Design/Encore
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