logo
NOTICE:  This is the new PunchCAD forum. You should have received an email with your new password around August 27, 2014. If you did not, or would like it reset, simply use the Lost Password feature, and enter Answer as the security answer.
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
ViaCAD v7 build 936 , on Win7 (#4138)
Options
Go to last post Go to first unread
Previous Topic Next Topic
Pathmender  
#1 Posted : Tuesday, January 17, 2012 2:20:43 PM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
I've suddenly developed a rash of instability on this program.

Tim sent me a .exe file to run but it reads as incompatible with my OS.

He was back and forth with me the other day via Email (THANKS Tim) but I have no resolution and a deadline.

Is this common ?

Is there a standard solution?

TIA
Back to top
Tim Olson  
#2 Posted : Tuesday, January 17, 2012 2:39:57 PM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 499 time(s) in 353 post(s)
I'm not sure on this one. You may want to give Tech support a call.

(Tech Support) 800-856-9601


Tim
Tim Olson
IMSI Design/Encore
Back to top
Pathmender  
#3 Posted : Tuesday, January 17, 2012 2:42:08 PM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
Thanks again.

I guess that's where I'm headed.

BTW, is there any yearly licensing I missed or renewals/updates?

I really appreciate your efforts Tim.
Back to top
Pathmender  
#4 Posted : Wednesday, January 18, 2012 8:56:50 AM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
I called Tech Support

Reached Voice mail

No sentient response

Any other suggestions?

Am I the only one experiencing this Access Violation message?
Back to top
Tim Olson  
#5 Posted : Wednesday, January 18, 2012 10:50:15 AM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 499 time(s) in 353 post(s)
Does it also happen with the v8 beta?

http://www.punchcadlabs.com/page7/page7.php

Tim
Tim Olson
IMSI Design/Encore
Back to top
Pathmender  
#6 Posted : Wednesday, January 18, 2012 10:56:27 AM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
No idea, v8 beta is alien to me.


I'll explore the option.



edit: downloading v8 beta now. Hoping for success...3 hours?? OH my!
Back to top
Tim Olson  
#7 Posted : Wednesday, January 18, 2012 11:09:06 AM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 499 time(s) in 353 post(s)
>>I'll explore the option.

Quite a few people have downloaded and tested the v8 installer. If that does not work, I'm wondering if something is unusual with your system configuration.


Tim
Tim Olson
IMSI Design/Encore
Back to top
Pathmender  
#8 Posted : Wednesday, January 18, 2012 11:16:55 AM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
Originally Posted by: Tim Olson Go to Quoted Post
>>I'll explore the option.

Quite a few people have downloaded and tested the v8 installer. If that does not work, I'm wondering if something is unusual with your[COLOR="Blue"] system configuration[/COLOR].


Tim



That is a possibility Tim.

I'm looking into that as well. To the best of my knowledge my tech is static and stable. The only software being quirky is ViaCAD as far as I can tell.

Going to have to get back to base for download. The public wifi in my current location is SLOW and I'm now looking at over 24 hours for download. :eek:

Steady on and all that.

Thanks again Tim.


Michael
Back to top
Pathmender  
#9 Posted : Wednesday, January 18, 2012 11:55:45 AM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
15 minutes for download. Much better than 24 hours.
Back to top
Pathmender  
#10 Posted : Wednesday, January 18, 2012 12:33:28 PM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
Ok.

So the v8 beta runs without AV errors and I am able to open drawings generated in v7.

Thank you for that Tim.

Now I am curious.

A) Why did my v7 become unstable.

B) How long will this v8 beta remain viable?

C) Is it now my ViaCAD 2D/3D instead of the program I purchased originally?


TIA

Michael
Back to top
Tim Olson  
#11 Posted : Wednesday, January 18, 2012 2:15:18 PM(UTC)
Tim Olson

Rank: Senior Member

Joined: 2/2/2007(UTC)
Posts: 5,447
United States

Was thanked: 499 time(s) in 353 post(s)
Hi Michael

I'll send you another installer via private email.

Tim
Tim Olson
IMSI Design/Encore
Back to top
Pathmender  
#12 Posted : Wednesday, January 18, 2012 4:12:36 PM(UTC)
Pathmender

Rank: Junior Member

Joined: 1/13/2012(UTC)
Posts: 19

Thanks: 1 times
Tim

PM replied to

THANK YOU for your assistance and support in this matter.

It's good to be up and running again.

I look forward to succeeding with ViaCAD.

Michael
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET 2.1.2 | YAF.NET © 2003-2024, Yet Another Forum.NET